FAGs

 1) How to purchase: 

You can of course also buy without registration. At the end of the ordering process you will be asked to enter the one-time information needed to deliver the goods. By registering you will facilitate any additional orders (no “informational” or advertising emails are sent:-).

Selection of goods?

When choosing a roller ski, you can help advice on how to choose roller skis and if you are unsure, send us a question – we will gladly answer. Be sure to add a binding or fender assembly to the basket if you want to mount the item.

How to choose transport?

The goods can be sent to the address (Czech post, DPD-Zásilkovna) or picked up at the picking site Zásilkovna (already over 1000 seats in the Czech Republic, even in Slovakia, Poland or Hungary). And of course, a personal collection at a branch in Rýmařov is possible. (Transport prices)

When ordering over 3.000,-CZK is free shipping (only applicable delivery fee).

How to pay?

You can pay by transfer to the account, cash on receipt of the goods in Rýmařov or on delivery (for an additional fee of 49 CZK). The PPL also allows you to pay with a C.O.D. card as well as a Czech post (if you pick up a package in a branch that has a payment terminal).

How long will it take to get the goods?

Usually we send the following day after the order is received. We know from experience that, on the day of delivery, parcels are only ride to the headquarters and only the next day will be weighed to customers. The real delivery time is roughly three business days after the order is received.

 

 2) About roller skis:

When choosing a roller ski, you can help advice on how to choose roller skis and if you are unsure, send us a question – we will gladly answer. Be sure to add a binding or fender assembly to the basket if you want to mount the item.

Is it possible to try the skis before buying?

Yes possible this is – if you have a trip to Rýmařov;-) We have a nice cycle path where the roller skis can be safely tested. (We also take part in some of the races on roller skis or in the run, where we could possibly bring the skis to try.)

is roller skis maintenance demanding?

It is good to keep the roller skis clean and especially dry (this will partly help the mudguards). After driving in rain or wet, it is necessary to clean the skis and allow them to dry thoroughly in a dry environment (for heating). During storage in humid conditions, corrosion of the bearings is imminent. The life of the wheels themselves can be extended by a consistent rotation of the skis on the left and right leg e.g. Between training sessions and also the right technique (the skis are held perpendicularly to the asphalt). Disbursements wear is also beneficial if you put the antidirectional wheel forward for classic skis.

Is the assembly binding possible?

Of course-if you want to mount the bindings, add the item assembly to the basket, and also in the note indicate the size of the shoe on which the binding is to be set. Skis can be used by more users with different shoe sizes, complications could only occur with large differences in sizes.

Spare wheels and their speed?

Spare wheels are available and sold separately. The choice of speed is a much discussed topic. In general: PU (polyurethane) wheels are always faster than rubber. But there is a special paradox for the rubber wheels: the softer wheels are faster (but they can last less). In our wheels, the difference in hardness and speed is not too large. Between individual degrees (S – M; M-L) is 5 ÷ 10%. Note: we have not such soft wheels like Swenor No. 1, our soft circle (S) is even a little bit harder than the “medium” Swenor No. 2.)

 

 3) Add-ons

Sanding with a diamond rasper?

Do not force on the diamond Rasper, moving the material over very small layers and increasing the pressure only leads to the damage of the Rasper diamond layer. Sharpening sticks is a bit of a nuisance and unfortunately it is necessary to do quite often. The rasper is occasionally cleaned with a brush – the material located in the diamond layer reduces the grinding efficiency.

Installation of fenders?

The fenders are sold in 4-piece sets (for one pair of skis). If you want to install them directly, add the fender installation item to the basket. Otherwise, they are only placed in the consignment and also ski frames are not ready (drilled) to be mounted.